This guide is for care staff using Blip-Up with a client. It walks through everything you'll do day to day inside the app, step by step, and gives you simple words to use when explaining Blip-Up to a client.

You do not need any computer experience or gaming experience to use this guide or the app itself. Every screen and every button is described here in plain language.

You can print this page, or save it as a PDF file to keep on your computer or phone, by clicking the Export as PDF button above. That way you always have a copy on hand, even without a screen.

1. Open Blip-Up in a web browser, using the address your organization gave you.
2. Enter the email address and password your organization set up for this client.
3. Click the Start Quest button.

A heads-up about the first visit of the day: if nobody has used Blip-Up in the last 15 minutes or so, the website "falls asleep" to save resources. The very next visit can take up to a minute to load. That's completely normal, not a problem with the app or your internet. Just wait a moment and it will load like normal. Every visit after that will be quick again.

Forgot the password? Click the "Forgot password?" link under the login form, enter the account's email address, and follow the link that arrives by email to set a new one.

One shared login. Right now, one client has one Blip-Up account, shared by everyone supporting them. Think of it as one shared notebook for this client, not a separate login per staff member.

Staff do the logging; the client only sees the result. Everything you record (meals, drinks, obstacles) is a staff task. The client's side of the app never shows a form to fill in or a number to manage. They only ever see the friendly outcome: a character on screen and three bars that go up.

The avatar is the character shown on the main screen. It represents the client. It always looks friendly and positive. It does not change based on how the day is going, and it never looks upset or shows a warning.

The three bars (Stamina, Focus, and Health) are a simple, friendly scoreboard, not a medical measurement. Every time you log a meal, a drink of water, a piece of fruit, and so on, one or more of these bars goes up a little.

Nothing in Blip-Up ever goes down. There are no penalties, no red or warning colors, and no way to "fail" a day. If nothing gets logged, the bars simply stay where they are. They never lose progress. The three bars reset to empty at the start of each new day, ready to fill up again.

Find the Meals & Snacks section on the Today's Quest page (the first page you see after logging in).

1. Choose the meal type from the dropdown: Breakfast, Lunch, Dinner, or Snack.
2. Type the food's name into the search box and click Search.
3. Click the matching result from the list that appears below the search box.
4. Click Log Meal.

You do not need to decide whether a food is "healthy." Blip-Up looks up its nutrition information automatically and credits the right bars on its own, the moment you log it.

Every food you search for and log comes with nutrition information from FatSecret, Open Food Facts (used under the Open Database License, with individual product data under the Database Contents License), and (for a handful of specific Dutch foods) RIVM's NEVO online database. Based on data from NEVO online version 2025/9.0, RIVM, Bilthoven and other data sources. Blip-Up uses that to sort the food into one of four groups. The percentage ranges below are the NIH/NCBI Acceptable Macronutrient Distribution Ranges (AMDR) for adults:

"Hyper-Palatable" foods are ones matching a known combination of fat/carbs/protein that food science associates with being engineered to be very easy to overeat. It doesn't add bonus points, but — like everything else in Blip-Up — it never takes points away either. "Everything else" doesn't mean the food was a bad choice either; it's a small, steady reward for ordinary foods that don't cleanly match one of the other groups.

If a food genuinely isn't found by any search, use the "Can't find it? Log it manually" link below the results to type in its name and nutrition facts yourself. Unlike a normal search result, nothing double-checks these numbers, so take a moment to get them right — use the label on the package if you have it. Once saved, that food is remembered for every account, so nobody else has to enter it again.

Power-Ups are four simple checkboxes, just below Meals & Snacks: Water, Fruit, Vegetable, and Wholegrain / Fiber.

1. Tick the box for anything the client had. You can tick more than one at a time.
2. Click Log Power-Ups.

Each one instantly adds to the relevant bar(s) the moment you log it.

For reference, here's exactly how many points each one adds:

Obstacles are things that got in the way of the client's day, like Fatigue, Stress, or a Headache. This is the one part of the daily routine that does NOT affect any of the three bars: it is purely a note for staff, plus a small friendly tip for the client.

1. Open the Obstacles dropdown and choose the one that matches (the exact list here can be edited in Data > Settings; see Section 10 below).
2. Click Log.
3. A pop-up window appears with a short, friendly tip (for example, a reminder to drink water for a headache). Click Got It to close it.

Reassurance: logging an obstacle never lowers a stat bar, and nothing about it looks negative on screen. It is simply a record for staff, and a small, positive nudge for the client.

Further down the Today's Quest page, two tables let you double-check what's already been logged.

Daily Records: pick any date to see everything logged that day, most recent first. Useful for a quick end-of-day check.

Mis-clicked something? Each entry has a small Delete link. It asks you to confirm, then removes the entry and takes back whatever points it had added — nothing else about that day changes.

Monthly Review: pick a month to see a day-by-day table of Stamina, Focus, and Health totals, with a Total row at the bottom summing the whole month. Useful for seeing the bigger picture at a glance.

For a longer view than one month, open the Data menu at the top of any page and choose View & Export.

Historical Trend: a chart of the three bars over any date range you choose (pick a "From" and "To" date). Switch between a Daily view (day-by-day detail) and a Monthly view (one point per month, better for a long stretch of time).

Activity Breakdown: for one chosen month, a simple count of everything logged: how many of each meal type, how many of each power-up, and how many of each obstacle. Click a meal-type row (like "Lunch") to see the specific foods logged under it.

Export CSV: downloads a spreadsheet file listing every single entry logged in the date range you picked (date, type, what was logged, and the points it earned). This is useful for keeping a copy outside the app.

The Profile button (top of the Today's Quest page) shows the client's avatar, an editable character name (click the small pencil icon next to it to change it), and two badge collections.

-Food Badges are earned automatically the first time a specific whole ingredient (like chicken, egg, or broccoli) is logged — no action is needed from staff beyond logging the meal as usual. Composite dishes (like a sandwich or a pasta sauce) don't earn a badge on their own; log the ingredient itself for that. When a new badge is earned, a short message appears near the Log Meal button for a few seconds — nothing to click, it clears on its own.

-Boss Badges are earned by winning a Boss Battle (explained next).

What a Boss Battle actually is: think of it as a long-term goal, not a video game fight. A "boss" has a health bar made of small boxes. Each day the client meets a set daily target (for example, drinking a set number of glasses of water), the health bar goes down a little. When it reaches zero, the boss is defeated and the client earns a badge.

After a boss is defeated, it "rests." It does not restart on its own. Staff decide when to bring it back for a rematch, at a slightly harder level.

Next to the avatar on Today's Quest, two small labels track longer-term progress automatically — there is nothing extra for staff to do here beyond the normal daily routine.

Day Streak counts how many days in a row anything has been logged for the client — a meal, a power-up, or an obstacle, any one of them keeps it going. Miss a full day with nothing logged at all, and it resets back to 1 the next time something is logged.

Level tracks every point the client has ever earned, added up over all time — not just today's bars, which reset each morning. As that lifetime total grows, the client levels up, and their character eventually grows through three looks: Junior, Mid, and Senior. A short celebration pop-up appears the moment a new level (or a new look) is reached, right on Today's Quest.

Once a new look is unlocked, staff or the client can choose to keep displaying an earlier one instead, if they prefer it — open Profile > Change Character and pick from the unlocked stages shown there. This is purely a look — it never affects the client's actual level or progress underneath.

Defeating a Boss Battle also adds a one-time bonus to this same lifetime total, on top of everything else — so a big win can sometimes push the client up a level (or even a new look) right away.

Reassurance: deleting a mis-logged entry (see Section 7) can very occasionally nudge the level back down if the removed entry had already counted toward it — this happens quietly, with nothing negative shown on screen, the same as everything else in Blip-Up.

The list of Obstacles, and the friendly tip shown for each one, can be updated without any help from a developer. Open the Data menu and choose Settings.

A note on permissions: everyone can open Settings and read this list, but only an Admin login (see Section 14) can save a change or add a new one. If Save doesn't seem to work, that's why — check with your organization's Blip-Up administrator.

To change the wording of an existing tip:

1. Find the obstacle in the Facts & Guidance list.
2. Click into its message box and edit the text.
3. Click Save.

To add a brand-new obstacle (for example, "Bad Mood"):

1. Scroll to the Add a New Fact form below the list.
2. Type a short name in the "Fact name" box.
3. Type the friendly tip in the "Guidance message" box.
4. Click Add Fact. It appears in the list immediately.

It will also show up in the Obstacles dropdown on Today's Quest right away, ready to log.

One note: once a fact is created, its name can't be renamed afterward. Only its guidance message can be edited, so it's worth double-checking the spelling before adding it.

Some simple, ready-to-use phrases for introducing Blip-Up to a client. Keep the tone upbeat, and avoid clinical words like "obstacle," "log," or "data" when speaking with them directly.

Introducing the app:

"This is your helper on the computer. Every time you eat something good or drink water, your character gets a little stronger."

Explaining the avatar:

"This is you! This little character stands for you on the screen."

Explaining the three bars:

"These bars show how much good stuff you've had today: food, water, fruit. They only ever go up. There's no way to do it wrong."

Explaining a Boss Battle:

"This is like a game we're playing together over many days. Every day you drink your water, this bar goes down a little bit. When it's empty, you win, and you get a badge!"

When logging an obstacle in front of the client:

"I'm going to write down that you have a headache so we remember, and here's a little tip that might help."

Forgot the password? Use the "Forgot password?" link on the login page (see Section 2 above).

The page looks blank or stuck loading? The very first visit after a quiet period can take up to a minute (see Section 2). Wait a moment, then refresh the page. If it's still stuck after that, try refreshing again or closing and reopening the browser tab.

Something you logged doesn't look right? Refresh the page. The bars and records update automatically, but a refresh always shows the latest saved state.

Just invited a new team member? Their invite email may land in their spam or junk folder. The confirmation link briefly passes through Supabase's own servers before landing on blip-up.nl, and some inboxes flag that as suspicious. Tell them to check spam if they don't see it within a few minutes, and to click the link within 1 hour of you sending the invite — after that it expires and a new invite has to be sent.

Anything else? Reach out to your care organization's Blip-Up administrator. They can pass it along to the team maintaining this tool at contact@blip-up.nl.

Some organizations set up a separate kind of login for one person, called an Admin login, to manage settings across every client at a location. This is different from the regular shared login each client and their support staff use day to day. If your organization hasn't given you an Admin login, you can skip this section entirely. Everything earlier in this guide already applies to you.

If you do have an Admin login, you'll see an extra Admin link on the right side of the top menu, on every page. Click it to open the Admin Panel.

Client Roster: a list of every client account at your location. It shows their name, whether they're a regular Client or also an Admin (some accounts are both), their current Level and Stage, their Lifetime Points total, and when anything was last logged for them. Click any column heading to sort the list by it. For example, click "Last Activity" to quickly spot who hasn't been logged for in a while.

An Admin login can also save changes on the Settings page (Section 11), such as adding or editing Obstacle advice, which a regular login can only view, not change.

Adding a new client: below the roster, you'll see a line like "Total clients: 3/10 at this location." This shows how many client accounts your location currently has, out of the total your organization allows. Click + Add Client right below it to open a short form.

Fill in the client's name, an email address for them, and a password. As you type the password, a short checklist appears showing what's still needed (at least 8 characters, one uppercase letter, one lowercase letter, and one number). Each item gets a checkmark once it's met. Click Add Client when you're done, and the new client can log in right away with that email and password.

If you see a message saying your location has reached its client limit, the person who set up your organization's Blip-Up project can raise it for you.